Maybe I'm going about this wrong, but how the heck do you order a replacement bulb from ReptileUV?!? Sorry if this is a stupid question, I just didn't know where else to ask and I know members on here have ordered from them before. I ordered a Mega-Ray SB 160 watt Self-Ballasted Flood UVB Lamp, and when it arrived it was broken. I called them immediately and left a message as well as emailed them with the transaction id... That was last week. Since then I have sent 2 more emails and called 3 more times, each time going to voicemail. 60$ for a bulb is pretty pricey for me and my tegu's light is not emitting UV currently and I'm really worried.. I really can't afford a new bulb right now but if I don't get a replacement soon im going to have to throw down another 50 at least for a crappier bulb :( Any help is appreciated!
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